Seagate external drives: models & data recovery
Every Seagate external drive family we recover, 2008–2026, with model numbers, specifications and known faults.

Model families
Choose your model family for full specifications, model numbers and how we recover it.
| Model family | Sold | Capacities |
|---|---|---|
| FreeAgent Go, GoFlex & FreeAgent Desk | 2008–2012 | 250GB–3TB |
| Expansion Portable & Desktop | 2010–2026 | 500GB–24TB |
| Backup Plus Slim, Portable & Ultra Slim | 2013–2020 | 500GB–5TB |
| Backup Plus Desktop & Hub | 2013–2020 | 2TB–10TB |
| One Touch, Ultra Touch & One Touch Hub | 2020–2026 | 1TB–20TB |
| Game Drive (PlayStation & Xbox) | 2016–2026 | 2TB–8TB |
Common questions
My external drive is not listed. Can you still help?
Yes. These are the most common families, but we recover every model – call us with the model number.
Can I post my drive to you?
Yes, using our insured courier service from anywhere in the UK.
Will I know what can be recovered before I pay?
Yes. You get a list of recoverable files before the recovery itself is charged.
In this section
FreeAgent Go, GoFlex & FreeAgent Desk2008–2012 · 250GB–3TB
Expansion Portable & Desktop2010–2026 · 500GB–24TB
Backup Plus Slim, Portable & Ultra Slim2013–2020 · 500GB–5TB
Backup Plus Desktop & Hub2013–2020 · 2TB–10TB
One Touch, Ultra Touch & One Touch Hub2020–2026 · 1TB–20TB
Game Drive (PlayStation & Xbox)2016–2026 · 2TB–8TB
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm