Toshiba external drives: models & data recovery
Every Toshiba external drive family we recover, 2008–2026, with model numbers, specifications and known faults.
Model families
Choose your model family for full specifications, model numbers and how we recover it.
| Model family | Sold | Capacities |
|---|---|---|
| StorE Art, StorE Alu & early Canvio | 2008–2013 | 250GB–1.5TB |
| Canvio Basics, Ready & Advance | 2013–2026 | 500GB–4TB |
| Canvio Connect, Slim, Premium & Flex | 2013–2026 | 500GB–4TB |
Common questions
My external drive is not listed. Can you still help?
Yes. These are the most common families, but we recover every model – call us with the model number.
How long does a recovery take?
Straightforward cases take a few days; clean-room and RAID work can take longer.
Is my data kept private?
Yes. We access it only for the recovery and securely delete our copies afterwards.
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm