Clicking & Beeping Drives: data recovery
A clicking, beeping or grinding drive is a mechanical failure. Switch it off now – it is usually recoverable in the clean room if you do.

What the noise means
Clicking usually means failing heads; beeping often means stuck heads or a seized motor; grinding means the heads may be touching the platters. Each power-up risks more damage.
What we do
We replace heads or motors in clean-room conditions using matched donor parts, then image the drive with specialist hardware.
Common questions
Will putting the drive in the freezer help?
No. It can cause condensation and further damage.
How long does a clicking drive recovery take?
Typically a few days to a week, depending on parts.
How long does a recovery take?
Straightforward cases take a few days; clean-room and RAID work can take longer.
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Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm