Dropped Drives & Laptops: data recovery
Dropped a portable drive or laptop while it was running? Knocks during operation are the classic cause of head crashes. Stop using it and get it checked.
What happens
A spinning drive that takes a knock can have its heads touch the platters, damaging both. Even if it still works, it may fail soon. SSDs survive drops much better.
Common questions
My dropped drive still works. Should I copy everything?
Yes, immediately, then replace it. If it makes any noise, stop and contact us.
Is a dropped SSD safe?
Usually, but check the connector and back it up.
What does data recovery cost?
Every case starts with a professional evaluation (£94.80), followed by a fixed quote.
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Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.
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