Photo & Video Recovery: data recovery
Family photos, wedding shoots and drone footage lost from a phone backup, card, drive or computer? We recover and rebuild photos and video files.
Rebuilding damaged files
We recover JPEG, HEIC, RAW, MP4, MOV and professional video formats, and repair files that will not open or play by rebuilding their headers and indexes from the raw data.
Common questions
Can corrupted video files be repaired?
Often. We rebuild missing indexes and headers so clips play again.
Do I get thumbnails before paying?
You get a list of recovered files, and we can show samples on request.
What does data recovery cost?
Every case starts with a professional evaluation (£94.80), followed by a fixed quote.
Related pages
Deleted FilesEmptied the Recycle Bin or Trash, or deleted the wrong folder? On hard drives and memory cards, deleted files…
Formatted & Wiped DrivesFormatted the wrong drive, reinstalled Windows over your files or accepted a “format this disk” prompt? Quick…
Clicking & Beeping DrivesA clicking, beeping or grinding drive is a mechanical failure. Switch it off now – it is usually recoverable…
Water & Fire DamageFlood, spill or fire? Water and smoke damage can often be cleaned from drives and boards before the data is…
RansomwareFiles renamed and encrypted, with a ransom note on screen? Before you pay or wipe anything, talk to us…
Failed RAID RebuildsThe rebuild stopped part-way, a second drive failed, or the array is now marked as crashed? Do not try again…
BitLocker & Encrypted DrivesEncrypted drives can be recovered when they fail – as long as you still have the password or recovery key. We…
Drive Not DetectedDrive not showing in File Explorer, Disk Management or Finder? It could be a cable, a board, firmware or a…
Dropped Drives & LaptopsDropped a portable drive or laptop while it was running? Knocks during operation are the classic cause of…
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm