Password & BitLocker Help in London
Forgotten Windows password, BIOS lock or BitLocker recovery screen? With proof of ownership we can get you back into your own computer.
Proof of ownership
We ask for a receipt or company authorisation before unlocking any device. For BitLocker we help you find your recovery key, which is usually in your Microsoft account or held by your IT team.
Common questions
Can you bypass BitLocker?
No. We help you find your key; without it the data stays encrypted.
Can you remove a BIOS password?
On many models, yes, with proof of ownership.
How quickly can you fix it?
Many repairs are finished the same or next working day; jobs needing parts take a few days.
Related pages
Screen ReplacementCracked glass, lines, flicker or a black screen with a working laptop underneath – we replace laptop, MacBook…
Battery ReplacementBattery dying in an hour, laptop only working on the charger, or the touchpad being pushed up by a swollen…
Keyboard RepairMissing keys, sticky keys after a spill, or a keyboard that types the wrong letters – we repair and replace…
Charging Port & DC JackLaptop only charges at an angle, not at all, or the USB-C port is loose? We repair DC jacks, USB-C charging…
Motherboard & Logic Board RepairNo power, no display, or a board written off elsewhere? We repair motherboards and logic boards at component…
Liquid DamageSpilled tea, coffee, water or wine on your laptop? Switch it off, unplug it, and bring it in. The faster we…
SSD & Memory UpgradesA slow laptop or desktop with a hard drive can be transformed by an SSD. We upgrade storage and memory and…
Virus & Malware RemovalPop-ups, slow browsing, unknown programs or a scammer on the phone who had remote access? We clean infected…
Windows & Software RepairStuck on a spinning circle, blue screens, failed updates or a laptop that boots into repair mode? We fix…
Hinge & Case RepairHinge creaking, lid wobbling or the screen pulling away from the base? Broken hinge mounts are one of the…
Fan & OverheatingLoud fans, a hot base or a laptop that shuts down during games or video calls? Dust and dried thermal paste…
Desktop PC RepairPC not turning on, crashing, or making strange noises? We repair desktop PCs of every kind, from office…
Custom PC BuildsNeed a PC built for gaming, video editing, CAD or business use? We spec and build custom PCs, test them…
Gaming Laptop RepairGaming laptops run hot and work hard. We fix overheating, GPU faults, broken hinges, DC jacks and…
MacBook RepairFrom cracked Retina screens to dead logic boards, we repair MacBook Air and MacBook Pro models from 2012 to…
Chromebook Repairs for SchoolsClassroom Chromebooks and laptops take a beating. We repair them in batches for schools and academies, with…
Business & Fleet RepairsKeep your team working with priority repairs, collection from your office and fleet-wide upgrades for laptops…
Same-Day RepairsNeed it back today? Many common repairs – batteries, SSD upgrades, software fixes and some screens – can be…
Student Laptop RepairsDeadline tomorrow and laptop dead today? We prioritise student repairs and recover coursework from failed…
Data Recovery for BusinessesWhen business data is lost, every hour counts. We recover servers, NAS units, laptops and databases with…
Data Transfer & SetupNew laptop or PC? We move your files, email, bookmarks and settings from the old one and set everything up…
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm