Deleted Files: data recovery

Emptied the Recycle Bin or Trash, or deleted the wrong folder? On hard drives and memory cards, deleted files can usually be recovered if you stop using the device.

Deleted Files: data recovery

What helps

Deleted files stay on hard drives and memory cards until new data overwrites them. Stop saving, installing or browsing on the affected device. On SSDs, TRIM usually clears deleted data quickly, so check backups, OneDrive, iCloud and Time Machine first.

Common questions

Can free undelete software make things worse?

Yes, if you install or run it on the same drive. Leave the drive untouched.

Can you recover files deleted months ago?

Sometimes, from hard drives. It depends on how much has been written since.

Will I know what can be recovered before I pay?

Yes. You get a list of recoverable files before the recovery itself is charged.

Get a price from a technician

Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.

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