Laptops data recovery
Laptop dead, dropped or showing “no boot device”? We recover files from Windows laptops of every brand, including BitLocker-encrypted machines.

Getting the data off
If the drive is removable, we image it directly. If the laptop uses soldered storage or the drive itself has failed, we repair the laptop or the drive enough to make a full copy. BitLocker drives need the recovery key, which is usually in the owner’s Microsoft account.
Common causes
- Liquid spills
- Drops while running
- Failed SSDs and hard drives
- Corrupted Windows updates
Common questions
Can you recover data from a laptop that will not turn on?
Yes in most cases, either from the drive or by repairing the laptop first.
Where do I find my BitLocker key?
In your Microsoft account at aka.ms/myrecoverykey, or from your IT department.
How long does a recovery take?
Straightforward cases take a few days; clean-room and RAID work can take longer.
Find your model
Specifications, model numbers and known faults for every family we recover.
- All Internal Hard Drives62 model families, 2008–2026
- Seagate hard drives25 model families, 2007–2026
- Western Digital hard drives15 model families, 2008–2026
- Toshiba hard drives10 model families, 2008–2026
- HGST & Hitachi hard drives8 model families, 2008–2026
- Samsung hard drives2 model families, 2008–2011
- All SSDs53 model families, 2008–2026
- Samsung SSDs12 model families, 2010–2026
- Crucial SSDs7 model families, 2010–2026
- Kingston SSDs7 model families, 2010–2026
- Western Digital SSDs4 model families, 2016–2026
- SanDisk SSDs3 model families, 2012–2026
- Intel SSDs5 model families, 2008–2021
- Corsair SSDs2 model families, 2011–2026
Related pages
Hard DrivesClicking, beeping, silent or simply not detected – failed hard drives are our most common recovery job. Most…
External & Portable DrivesPortable drives get dropped, unplugged mid-copy and carried in bags every day. We recover data from external…
SSD & NVMeSSDs fail without warning: one day the drive simply disappears. We recover SATA, M.2 NVMe and portable SSDs…
USB Flash DrivesSnapped, bent, water-damaged or showing 0 bytes – we recover data from USB memory sticks of every brand and…
SD & microSD CardsLost photos from a camera, drone, phone or dashcam card? We recover formatted, corrupted and physically…
CF, CFexpress & Pro Camera CardsProfessional photographers and film crews rely on CompactFlash, CFast, CFexpress, XQD, SxS and RED media. We…
RAID ArraysWhen a RAID array fails, everything on it goes offline at once. We recover RAID 0, 1, 5, 6 and 10 from…
NAS DevicesShared folders gone, volume crashed or NAS dead? We recover data from Synology, QNAP, ASUSTOR, TerraMaster…
Apple MacMacBook won’t start, iMac drive failed or files deleted? We recover data from every Mac, including T2 and…
Servers & Virtual MachinesServer down and backups missing? We recover data from failed servers, SAN and iSCSI storage, virtual machines…
CCTV & DVR FootageNeed footage for police, insurance or a dispute? We recover deleted, overwritten and inaccessible CCTV…
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm