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External & Portable Drives data recovery

Portable drives get dropped, unplugged mid-copy and carried in bags every day. We recover data from external hard drives and portable SSDs of every brand.

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External & Portable Drives data recovery

Built-in USB boards and encryption

Many portable drives have the USB socket soldered straight onto the drive’s own board, and some encrypt everything automatically. That means taking the drive out of its case and connecting it elsewhere often fails – and can damage it. We handle each model with the right adapters and board-level techniques.

Typical problems

  • Dropped while copying and now clicking
  • Broken or loose USB socket
  • “You need to format the disk” messages
  • Drive shows but files are missing

Common questions

Can a broken USB port be fixed?

Yes. We repair or bypass the port to reach the data.

Is opening the case safe?

Opening the plastic case is fine; opening the drive itself must only happen in a clean room.

Is my data kept private?

Yes. We access it only for the recovery and securely delete our copies afterwards.

Find your model

Specifications, model numbers and known faults for every family we recover.

Related pages

Get a price from a technician

Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.

020 7237 6805
Creative IT workshop
Unit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm

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