Seagate One Touch, Ultra Touch & One Touch Hub: specifications & data recovery
Model numbers, technical details and data recovery for Seagate One Touch, Ultra Touch & One Touch Hub external drives sold 2020–2026. Fixed quote and a list of recoverable files before you pay.
About the One Touch, Ultra Touch & One Touch Hub
Seagate’s current premium range. If a password was set using Seagate’s Toolkit, it is needed to decrypt the data.
Not sure which model you have? Check the label underneath the drive, or the product code on the original box.
Model numbers in this family
These are the most common model and part numbers in the One Touch, Ultra Touch & One Touch Hub family. Other capacities and variants are covered too.
- STKY1000400
- STKY2000400
- STKZ4000400
- STKZ5000400
- STLC10000400
- STMA2000400
How we recover One Touch, Ultra Touch & One Touch Hub data
Portable drives are handled according to their internal design: standard SATA drives are imaged directly, USB-native and encrypted models are recovered through their original electronics.
See also External & Portable Drives data recovery and other Seagate external drives.
Common questions
Can you recover data from a failed Seagate One Touch, Ultra Touch & One Touch Hub?
In most cases, yes. Portable drives are handled according to their internal design: standard SATA drives are imaged directly, USB-native and encrypted models are recovered through their original electronics.
Where do I find my external drive model number?
Check the label underneath the drive, or the product code on the original box.
Is my data kept private?
Yes. We access it only for the recovery and securely delete our copies afterwards.
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm