Seagate FreeAgent Go, GoFlex & FreeAgent Desk: specifications & data recovery
Model numbers, technical details and data recovery for Seagate FreeAgent Go, GoFlex & FreeAgent Desk external drives sold 2008–2012. Fixed quote and a list of recoverable files before you pay.

About the FreeAgent Go, GoFlex & FreeAgent Desk
GoFlex drives used swappable adapter cables. The drives inside are standard SATA drives, which simplifies recovery.
Not sure which model you have? Check the label underneath the drive, or the product code on the original box.
Model numbers in this family
These are the most common model and part numbers in the FreeAgent Go, GoFlex & FreeAgent Desk family. Other capacities and variants are covered too.
- ST9500601U2-RK
- STAA500100
- STAA1000100
- ST310005FDA2E1-RK
- STAC2000100
How we recover FreeAgent Go, GoFlex & FreeAgent Desk data
We first check whether the drive uses a USB-native board or hardware encryption, then repair the board or bypass the bridge so the drive can be imaged safely.
See also External & Portable Drives data recovery and other Seagate external drives.
Common questions
Can you recover data from a failed Seagate FreeAgent Go, GoFlex & FreeAgent Desk?
In most cases, yes. Portable drives are handled according to their internal design: standard SATA drives are imaged directly, USB-native and encrypted models are recovered through their original electronics.
Where do I find my external drive model number?
Check the label underneath the drive, or the product code on the original box.
Will I know what can be recovered before I pay?
Yes. You get a list of recoverable files before the recovery itself is charged.
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm




