Microsoft Surface Laptop repair
Screens, batteries, keyboards, charging, boards and upgrades for every Microsoft Surface Laptop model, repaired at our London workshop with a free assessment and a 3-month warranty.
About the Surface Laptop
Surface Laptops use fabric or aluminium decks and, on early models, were very hard to open. From the Laptop 3 onwards the keyboard deck comes off more easily, and the Laptop Studio adds a pull-forward screen hinge.
Surface Laptop models we repair
Check the label underneath your laptop or desktop for the exact model, then find it below. If it is not listed, we can still repair it.
| Model | Years | Screen / form | Processor |
|---|---|---|---|
| Surface Laptop (1st gen) | 2017 | 13.5" | Intel Core 7th gen |
| Surface Laptop 2 | 2018 | 13.5" | Intel Core 8th gen |
| Surface Laptop 3 | 2019 | 13.5" / 15" | Intel Core 10th gen / AMD |
| Surface Laptop 4 | 2021 | 13.5" / 15" | Intel Core 11th gen / AMD |
| Surface Laptop 5 | 2022 | 13.5" / 15" | Intel Core 12th gen |
| Surface Laptop 6 / Laptop (7th edition) | 2024 | 13.5"–15" | Intel Core Ultra / Snapdragon X |
| Surface Laptop 13-inch | 2025 | 13" | Snapdragon X Plus |
| Surface Laptop Studio / Studio 2 | 2021–2023 | 14.4" | Intel Core |
Years are approximate. Your service tag or serial number confirms the exact configuration.
Repairs we carry out
Screens
Cracked, dark or flickering panels replaced with the exact part for your model.
Batteries
Worn and swollen batteries replaced safely, including glued-in designs.
Keyboards
Dead, sticky and spill-damaged keyboards repaired or replaced.
Charging
DC jacks, USB-C ports and charging circuits diagnosed and fixed.
Boards
Component-level repair for no-power, no-display and liquid-damaged boards.
Upgrades
SSD and memory upgrades with your files and programs carried across.
Common questions
Can you fix a Surface Laptop 1 with a dead battery?
Yes, although the first-generation model is glued shut and needs extra care.
Can you collect my laptop?
Yes. We arrange insured courier collection from anywhere in the UK.
Is there a warranty on repairs?
Yes – every repair carries a 3-month warranty on parts and labour.
In this section
Surface Laptop (1st gen)2017 · 13.5" · Intel Core 7th gen
Surface Laptop 22018 · 13.5" · Intel Core 8th gen
Surface Laptop 32019 · 13.5" / 15" · Intel Core 10th gen / AMD
Surface Laptop 42021 · 13.5" / 15" · Intel Core 11th gen / AMD
Surface Laptop 52022 · 13.5" / 15" · Intel Core 12th gen
Surface Laptop 6 / Laptop (7th edition)2024 · 13.5"–15" · Intel Core Ultra / Snapdragon X
Surface Laptop 13-inch2025 · 13" · Snapdragon X Plus
Surface Laptop Studio / Studio 22021–2023 · 14.4" · Intel Core
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm