Microsoft Surface Laptop (1st gen) repair

Screen, battery, keyboard, charging and board repairs for the Microsoft Surface Laptop (1st gen) (2017) at our London workshop – free assessment, fixed price and a 3-month warranty.

Get a free quote Call 020 7237 6805

Microsoft Surface Laptop (1st gen) repair

About the Surface Laptop (1st gen)

The Microsoft Surface Laptop (1st gen) was sold in 2017, with a 13.5" display, and uses Intel Core 7th gen processors. It belongs to the Surface Laptop range, and we keep or source parts for every common repair.

Its processor is not on Microsoft’s Windows 11 supported list, and Windows 10 support ended in October 2025. We can advise on keeping it secure, alternatives such as ChromeOS Flex or Linux, or whether replacement makes more sense.

Common Surface Laptop (1st gen) faults

Swollen batteries lifting the screen
Charging port and Surface Connect faults
Type Cover connection problems
Flickering and ghost-touch screens
Failed SSDs in older models

Repairs we carry out

Screens

Cracked, dark or flickering panels replaced with the exact part for your model.

Batteries

Worn and swollen batteries replaced safely, including glued-in designs.

Keyboards

Dead, sticky and spill-damaged keyboards repaired or replaced.

Charging

DC jacks, USB-C ports and charging circuits diagnosed and fixed.

Boards

Component-level repair for no-power, no-display and liquid-damaged boards.

Upgrades

SSD and memory upgrades with your files and programs carried across.

Common questions

How much is a Microsoft Surface Laptop (1st gen) screen or battery replacement?

It depends on the exact part your Microsoft Surface Laptop (1st gen) uses. We check the model and serial number, then give you a fixed price before any work starts.

Can the Microsoft Surface Laptop (1st gen) run Windows 11?

Are my files safe during a repair?

We leave your files untouched, and back them up first if the work could put them at risk.

Get a price from a technician

Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.

020 7237 6805

Creative IT workshop
Unit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm