HGST & Hitachi Ultrastar He6–He12: specifications & data recovery

Model numbers, technical details and data recovery for HGST & Hitachi Ultrastar He6–He12 hard drives sold 2013–2019. Fixed quote and a list of recoverable files before you pay.

Get a free quote Call 020 7237 6805

HGST & Hitachi Ultrastar He6–He12: specifications & data recovery

About the Ultrastar He6–He12

HGST introduced the world’s first helium-filled hard drive with the He6 in 2013. Sealed helium drives need specialist clean-room techniques.

Not sure which model you have? The model or part number is printed on the drive’s top label, for example ST2000DM008 or WD40EFRX.

Model numbers in this family

These are the most common model and part numbers in the Ultrastar He6–He12 family. Other capacities and variants are covered too.

HUS726060ALA640
HUH728080ALE600
HUH728080ALE604
HUH721010ALE600
HUH721212ALE600
HUH721212ALE604

How we recover Ultrastar He6–He12 data

Mechanical faults are repaired with matched donor parts in a clean-air environment; firmware faults are corrected at service-area level. Every recovery works from an image, never the original.

Common questions

Can you recover data from a failed HGST & Hitachi Ultrastar He6–He12?

In most cases, yes. We image the drive with hardware that copes with weak heads and bad sectors, replacing heads or motors in clean-room conditions when needed, then rebuild the file system from the copy.

Where do I find my hard drive model number?

The model or part number is printed on the drive’s top label, for example ST2000DM008 or WD40EFRX.

Can I post my drive to you?

Yes, using our insured courier service from anywhere in the UK.

Get a price from a technician

Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.

020 7237 6805

Creative IT workshop
Unit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm