HGST & Hitachi Deskstar NAS: specifications & data recovery

Model numbers, technical details and data recovery for HGST & Hitachi Deskstar NAS hard drives sold 2013–2018. Fixed quote and a list of recoverable files before you pay.

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HGST & Hitachi Deskstar NAS: specifications & data recovery

About the Deskstar NAS

HGST’s NAS drive with an excellent reliability record. Typically recovered as members of failed Synology or QNAP arrays.

Not sure which model you have? The model or part number is printed on the drive’s top label, for example ST2000DM008 or WD40EFRX.

Model numbers in this family

These are the most common model and part numbers in the Deskstar NAS family. Other capacities and variants are covered too.

HDN724030ALE640
HDN724040ALE640
HDN726050ALE610
HDN726060ALE610
HDN728080ALE604

How we recover Deskstar NAS data

We image the drive with hardware that copes with weak heads and bad sectors, replacing heads or motors in clean-room conditions when needed, then rebuild the file system from the copy.

Common questions

Can you recover data from a failed HGST & Hitachi Deskstar NAS?

In most cases, yes. Mechanical faults are repaired with matched donor parts in a clean-air environment; firmware faults are corrected at service-area level. Every recovery works from an image, never the original.

Where do I find my hard drive model number?

The model or part number is printed on the drive’s top label, for example ST2000DM008 or WD40EFRX.

Can I post my drive to you?

Yes, using our insured courier service from anywhere in the UK.

Get a price from a technician

Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.

020 7237 6805

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Unit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm