Seagate Exos X18–X24 & Mozaic: specifications & data recovery

Model numbers, technical details and data recovery for Seagate Exos X18–X24 & Mozaic hard drives sold 2020–2026. Fixed quote and a list of recoverable files before you pay.

Seagate Exos X18–X24 & Mozaic: specifications & data recovery

About the Exos X18–X24 & Mozaic

Seagate’s largest drives, including Mozaic 3+ HAMR models that use laser-assisted recording. These are specialist enterprise recoveries handled with matched donor parts.

Not sure which model you have? The model or part number is printed on the drive’s top label, for example ST2000DM008 or WD40EFRX.

Model numbers in this family

These are the most common model and part numbers in the Exos X18–X24 & Mozaic family. Other capacities and variants are covered too.

  • ST18000NM000J
  • ST20000NM007D
  • ST22000NM001E
  • ST24000NM002H

How we recover Exos X18–X24 & Mozaic data

We image the drive with hardware that copes with weak heads and bad sectors, replacing heads or motors in clean-room conditions when needed, then rebuild the file system from the copy.

See also Internal Hard Drives data recovery and other Seagate hard drives.

Common questions

Can you recover data from a failed Seagate Exos X18–X24 & Mozaic?

In most cases, yes. Mechanical faults are repaired with matched donor parts in a clean-air environment; firmware faults are corrected at service-area level. Every recovery works from an image, never the original.

Where do I find my hard drive model number?

The model or part number is printed on the drive’s top label, for example ST2000DM008 or WD40EFRX.

Can I post my drive to you?

Yes, using our insured courier service from anywhere in the UK.

Get a price from a technician

Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.

020 7237 6805
Creative IT workshop
Unit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm

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