QNAP TS-x20, TS-x21, TS-x31 & TS-x33 (ARM): specifications & data recovery

Model numbers, technical details and data recovery for QNAP TS-x20, TS-x21, TS-x31 & TS-x33 (ARM) NAS and RAID units sold 2012–2026. Fixed quote and a list of recoverable files before you pay.

QNAP TS-x20, TS-x21, TS-x31 & TS-x33 (ARM): specifications & data recovery

About the TS-x20, TS-x21, TS-x31 & TS-x33 (ARM)

Budget QNAP units. Many internet-exposed models were hit by the Qlocker (2021) and DeadBolt (2022) ransomware attacks.

Not sure which model you have? The model name is on the front or rear label of the unit, for example DS920+ or TS-453D.

Model numbers in this family

These are the most common model and part numbers in the TS-x20, TS-x21, TS-x31 & TS-x33 (ARM) family. Other capacities and variants are covered too.

  • TS-220
  • TS-420
  • TS-221
  • TS-421
  • TS-231
  • TS-231P
  • TS-231P3
  • TS-431P
  • TS-431X
  • TS-233
  • TS-433

How we recover TS-x20, TS-x21, TS-x31 & TS-x33 (ARM) data

We image every member drive, identify the RAID layout and file system, and rebuild the volume offline – the NAS itself does not need to work.

See also NAS & RAID Units data recovery and other QNAP NAS and RAID units.

Common questions

Can you recover data from a failed QNAP TS-x20, TS-x21, TS-x31 & TS-x33 (ARM)?

In most cases, yes. Arrays are reconstructed from drive images on our own systems, including SHR, Btrfs, XFS, ZFS and proprietary layouts, so your shares come back intact.

Where do I find my NAS model number?

The model name is on the front or rear label of the unit, for example DS920+ or TS-453D.

How long does a recovery take?

Straightforward cases take a few days; clean-room and RAID work can take longer.

Get a price from a technician

Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.

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Monday to Saturday, 9am–6pm

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