OWC ThunderBay & Gemini (SoftRAID): specifications & data recovery
Model numbers, technical details and data recovery for OWC ThunderBay & Gemini (SoftRAID) external drives sold 2014–2026. Fixed quote and a list of recoverable files before you pay.
About the OWC ThunderBay & Gemini (SoftRAID)
Often run with SoftRAID, OWC’s Mac RAID software. We rebuild SoftRAID and macOS RAID volumes from drive images.
Not sure which model you have? Check the label underneath the drive, or the product code on the original box.
Model numbers in this family
These are the most common model and part numbers in the OWC ThunderBay & Gemini (SoftRAID) family. Other capacities and variants are covered too.
- ThunderBay 4
- ThunderBay 4 mini
- ThunderBay 8
- Mercury Elite Pro Dual
- Mercury Elite Pro Quad
- Gemini
How we recover OWC ThunderBay & Gemini (SoftRAID) data
Portable drives are handled according to their internal design: standard SATA drives are imaged directly, USB-native and encrypted models are recovered through their original electronics.
See also External & Portable Drives data recovery and other OWC external drives.
Common questions
Can you recover data from a failed OWC ThunderBay & Gemini (SoftRAID)?
In most cases, yes. We first check whether the drive uses a USB-native board or hardware encryption, then repair the board or bypass the bridge so the drive can be imaged safely.
Where do I find my external drive model number?
Check the label underneath the drive, or the product code on the original box.
What does data recovery cost?
Every case starts with a professional evaluation (£94.80), followed by a fixed quote.
Related pages
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm