OWC Envoy & Mercury: specifications & data recovery
Model numbers, technical details and data recovery for OWC Envoy & Mercury external drives sold 2012–2026. Fixed quote and a list of recoverable files before you pay.

About the OWC Envoy & Mercury
OWC storage is aimed at Mac users and is usually formatted APFS or HFS+, which shapes how damaged volumes are rebuilt.
Not sure which model you have? Check the label underneath the drive, or the product code on the original box.
Model numbers in this family
These are the most common model and part numbers in the OWC Envoy & Mercury family. Other capacities and variants are covered too.
- Envoy Pro EX
- Envoy Pro FX
- Envoy Pro Elektron
- Envoy Pro mini
- Envoy Ultra
- Mercury Elite Pro
- Mercury On-The-Go
How we recover OWC Envoy & Mercury data
We first check whether the drive uses a USB-native board or hardware encryption, then repair the board or bypass the bridge so the drive can be imaged safely.
See also External & Portable Drives data recovery and other OWC external drives.
Common questions
Can you recover data from a failed OWC Envoy & Mercury?
In most cases, yes. We first check whether the drive uses a USB-native board or hardware encryption, then repair the board or bypass the bridge so the drive can be imaged safely.
Where do I find my external drive model number?
Check the label underneath the drive, or the product code on the original box.
How long does a recovery take?
Straightforward cases take a few days; clean-room and RAID work can take longer.
Related pages
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm
