Maxtor OneTouch, Basics & M3 Portable: specifications & data recovery

Model numbers, technical details and data recovery for Maxtor OneTouch, Basics & M3 Portable external drives sold 2006–2020. Fixed quote and a list of recoverable files before you pay.

Get a free quote Call 020 7237 6805

Maxtor OneTouch, Basics & M3 Portable: specifications & data recovery

About the OneTouch, Basics & M3 Portable

Later Maxtor products were made by Seagate; older OneTouch drives used Maxtor’s own mechanisms.

Not sure which model you have? Check the label underneath the drive, or the product code on the original box.

Model numbers in this family

These are the most common model and part numbers in the OneTouch, Basics & M3 Portable family. Other capacities and variants are covered too.

OneTouch 4
OneTouch Mini
Maxtor Basics Portable
Maxtor Basics Desktop
Maxtor M3 Portable

How we recover OneTouch, Basics & M3 Portable data

We first check whether the drive uses a USB-native board or hardware encryption, then repair the board or bypass the bridge so the drive can be imaged safely.

Common questions

Can you recover data from a failed Maxtor OneTouch, Basics & M3 Portable?

In most cases, yes. Portable drives are handled according to their internal design: standard SATA drives are imaged directly, USB-native and encrypted models are recovered through their original electronics.

Where do I find my external drive model number?

Check the label underneath the drive, or the product code on the original box.

How long does a recovery take?

Straightforward cases take a few days; clean-room and RAID work can take longer.

Get a price from a technician

Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.

020 7237 6805

Creative IT workshop
Unit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm