HP OMEN & Victus Gaming repair
Screens, batteries, keyboards, charging, boards and upgrades for every HP OMEN & Victus Gaming model, repaired at our London workshop with a free assessment and a 3-month warranty.
About the OMEN & Victus Gaming
OMEN is HP’s high-end gaming range and Victus its more affordable sibling. Both run high-power graphics, so dust build-up, worn fans and dried thermal paste cause overheating long before anything actually breaks.
OMEN & Victus Gaming models we repair
Check the label underneath your laptop or desktop for the exact model, then find it below. If it is not listed, we can still repair it.
| Model | Years | Screen / form | Processor |
|---|---|---|---|
| OMEN 15 / 17 | 2016–2021 | 15.6" / 17.3" | Intel Core + NVIDIA GTX/RTX |
| OMEN 16 / 17 | 2021–2025 | 16.1" / 17.3" | Intel Core / AMD + NVIDIA RTX |
| OMEN Transcend 14 / 16 | 2023–2025 | 14" / 16" | Intel Core Ultra + NVIDIA RTX |
| Victus 15 / 16 | 2021–2026 | 15.6" / 16.1" | Intel Core / AMD + NVIDIA RTX |
| OMEN Max 16 | 2025–2026 | 16" | Intel Core Ultra / AMD + NVIDIA RTX |
Years are approximate. Your service tag or serial number confirms the exact configuration.
Repairs we carry out
Screens
Cracked, dark or flickering panels replaced with the exact part for your model.
Batteries
Worn and swollen batteries replaced safely, including glued-in designs.
Keyboards
Dead, sticky and spill-damaged keyboards repaired or replaced.
Charging
DC jacks, USB-C ports and charging circuits diagnosed and fixed.
Boards
Component-level repair for no-power, no-display and liquid-damaged boards.
Upgrades
SSD and memory upgrades with your files and programs carried across.
Common questions
How often should a gaming laptop be cleaned?
Every 12–18 months for heavy gamers. It keeps temperatures and fan noise down.
Can you collect my laptop?
Yes. We arrange insured courier collection from anywhere in the UK.
Is there a warranty on repairs?
Yes – every repair carries a 3-month warranty on parts and labour.
In this section
OMEN 15 / 172016–2021 · 15.6" / 17.3" · Intel Core + NVIDIA GTX/RTX
OMEN 16 / 172021–2025 · 16.1" / 17.3" · Intel Core / AMD + NVIDIA RTX
OMEN Transcend 14 / 162023–2025 · 14" / 16" · Intel Core Ultra + NVIDIA RTX
Victus 15 / 162021–2026 · 15.6" / 16.1" · Intel Core / AMD + NVIDIA RTX
OMEN Max 162025–2026 · 16" · Intel Core Ultra / AMD + NVIDIA RTX
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm