Crucial MX500: specifications & data recovery
Model numbers, technical details and data recovery for Crucial MX500 SSDs sold 2018–2026. Fixed quote and a list of recoverable files before you pay.
About the MX500
One of the best-selling SATA SSDs of all time. Sudden failures are usually controller faults with data still on the flash.
Not sure which model you have? Look at the label on the SSD itself, or check Device Manager / System Information on a working computer.
Model numbers in this family
These are the most common model and part numbers in the MX500 family. Other capacities and variants are covered too.
- CT250MX500SSD1
- CT500MX500SSD1
- CT1000MX500SSD1
- CT2000MX500SSD1
- CT4000MX500SSD1
How we recover MX500 data
Most failed SSDs still hold their data. We work with controller-specific tools; drives with hardware encryption must be recovered through the original controller.
See also SSDs data recovery and other Crucial SSDs.
Common questions
Can you recover data from a failed Crucial MX500?
In most cases, yes. SSD recovery happens at controller level: we put the drive into a technological mode, repair or bypass the failed firmware and read the flash through its own controller so the data is reassembled correctly.
Where do I find my SSD model number?
Look at the label on the SSD itself, or check Device Manager / System Information on a working computer.
How long does a recovery take?
Straightforward cases take a few days; clean-room and RAID work can take longer.
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.
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