Alienware Aurora R11 / R12 / R13 repair
Screen, battery, keyboard, charging and board repairs for the Alienware Aurora R11 / R12 / R13 (2020–2022) at our London workshop – free assessment, fixed price and a 3-month warranty.
About the Aurora R11 / R12 / R13
The Alienware Aurora R11 / R12 / R13 was sold from 2020 to 2022, in Desktop versions, and uses Intel Core + NVIDIA RTX processors. It belongs to the Alienware Aurora & Area-51 Desktops range, and we keep or source parts for every common repair.
Windows 11 support depends on the exact processor fitted; ask us and we will check your unit.
Common Aurora R11 / R12 / R13 faults
- High-refresh screen faults
- Keyboard and lighting failures
- Liquid cooling issues in Aurora desktops
- Overheating and fan failures
- Graphics faults and crashes
Repairs we carry out
Screens
Cracked, dark or flickering panels replaced with the exact part for your model.
Batteries
Worn and swollen batteries replaced safely, including glued-in designs.
Keyboards
Dead, sticky and spill-damaged keyboards repaired or replaced.
Charging
DC jacks, USB-C ports and charging circuits diagnosed and fixed.
Boards
Component-level repair for no-power, no-display and liquid-damaged boards.
Upgrades
SSD and memory upgrades with your files and programs carried across.
Common questions
How much is a Alienware Aurora R11 / R12 / R13 screen or battery replacement?
It depends on the exact part your Alienware Aurora R11 / R12 / R13 uses. We check the model and serial number, then give you a fixed price before any work starts.
How quickly can you fix it?
Many repairs are finished the same or next working day; jobs needing parts take a few days.
Get a price from a technician
Tell us the make, the model and what has gone wrong. A technician replies with a price and the quickest way to sort it – normally the same working day.
020 7237 6805 Creative IT workshopUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm